As a letting agent, you’ve got a lot of responsibilities

We're here to lighten the load

As the home of deposit protection, we’ve got it covered

We’re authorised by the government to protect deposits for tenancies in England and Wales. We offer a choice of Custodial and Insured schemes and are the biggest provider of deposit protection in the UK. We’ve been providing a simple, hassle-free service for over 10 years so you can rely on us for all your deposit protection needs.

Find out more about our customer service vision, and what our satisfied customers say


 We've protected over 6,600,000 million deposits We've repaid over £3,800,000,000 of deposits


We also provide a range of extra services, such as dispute resolution workshops and account managed support. To find out more about these, and to see if you’re eligible, take a look at Services for letting agents


What would you like to know more about?


Starting a tenancy

Find out everything you need to know about protecting your deposits with us.

I'm starting a tenancy


The repayment process

Check-outs, repayments and deductions. Take the stress out of ending a tenancy.

One of my tenancies is ending


I want to know more about disputes

From our free Dispute Resolution Service, to expert advice - we're here to help.

I'd like to know more about disputes


I'd like some letting guidance

Resources, guidance and the latest industry news.

Letting guidance