I'm reaching the end of a tenancy

Moving can be a hassle. Getting your deposit back doesn’t have to be.


At the end of a tenancy, you’ve probably got a lot of things to worry about. We’re here to help you make sure your deposit repayment isn’t one of them. 

To give yourself the best chance of getting your deposit back quickly, follow our straightforward guidance. Whether your deposit is protected in our Custodial or Insured scheme, when you reach the end of a tenancy we’ll be there to help you through every step. 



Ending a tenancy


Starting deposit repayment

Starting deposit repayment


When you start the deposit repayment process

You start the repayment process


When your landlord starts the deposit repayment process

Your landlord starts the repayment process


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